Fake Microsoft help line can fool even ‘computer literate’
Scammers use remote access to claim home computers infected by virus
This is an update to our Oct 3, 2012 message. It’s sad to say, but this scam is still fooling even those who are computer literate. Please know that Microsoft will not be calling you! If you get this type of call, tell them you know it’s a scam, and hang up! DO NOT allow them into your computer, and DO NOT give them your credit card. More information dated today is available via the CBC link below.
If you have been taken in by this scam, contact the police and your credit card company. One of my clients was successful in getting the charges reversed this week.
As always, please contact me if you need help with cleaning up the computer, whether or not you’ve been part of this scam.